I don't have option to create the one time, free level 60 character promised to subscribers. I have the early access already, and my game says I am a subscriber. I want to make a level 60 toon but I cant....why? I also did not get my in game rewards, and I have been subscribed during the dates they stated online.
Hello Paldain0001,
I recommend contacting customer support as its only them that can help you with the problem you have.
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]
EA StaffHi @Addik86 ,
A free-to-play account cannot level up past 50. You would need to subscribe at least for one month to unlock access to the upper levels.
If you remember having a character with a higher level, you are most likely playing on the wrong account: once an account received the option to level past 50, it will never lost it no matter what. You should probably call support to find your old account if that is the case.
Check this link for a promotion running at present, this will give you the ability to level between 50 and 60 while you think about subscribing for at least 30 days, subscribing for 30 days will unlock all available expansions and then allow you to level to 70 which you keep access to forever when the 30 days expire if you cancel the subscription.
