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e63ff2f4exj6's avatar
e63ff2f4exj6
3 years ago

Not able to receive OTP (One Time Password) due to no email.Please help.

I recently wanted to log back onto Swtor and entered my saved Username and Password but it also sent me an OTP (to my email) Which I don't have as I haven't registered with one or if I have long ago ...
Sabo7474's avatar
Sabo7474
3 years ago

I called the EA support number that's listed in the link above, and everywhere else. HE said to email swotor support at swotor . com 

proxos666's avatar
proxos666
Hero+
3 years ago

@Sabo7474 

if you mentioned steam , it may have con fused them as you need to email for steam sub issues

I would call back

  • Sabo7474's avatar
    Sabo7474
    3 years ago

    I'll try another day, he was very polite but the connection was poor and was hard to understand tbh. He seemed clear though that I installed steam on a new build, re downloaded the game and was trying to log in and not getting the OTP. 

    • proxos666's avatar
      proxos666
      Hero+
      3 years ago

      @Sabo7474 

      I gather you checked junk mail just in case

      what is your swtor disaplayname ? i can raise this so the person you spoke to gets some additional training

      • Sabo7474's avatar
        Sabo7474
        3 years ago

        DN: Griffinroad

        hopefully they get back to me! Thanks!

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