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Anonymous's avatar
Anonymous
9 years ago

Purchased item twice by accident

I purchased Customization Control: hide Head slot (account) and Authorization: Artifact Equipment (account). After I clicked on the two claimed items in the unclaimed spot of the cartel market I realized both were Authorization: Artifact Equipment. So I checked my purchase history and it indeed showed I accidentally spend 2700 cartel coins twice. Seems that I did not hove to claim the Authorization: hide head slot which i had thought I was clicking on claiming. I would please like the credits returned to my account for the accidental double purchase. 

2 Replies

  • @DespicableDaffy

    If a subsciber submit a ingame ticket 

    If not a subscriber email support@swtor.com and detail swtor username, server and the character this was purchased on and describe what occurred. 

    any further issues post back

  • Anonymous's avatar
    Anonymous
    9 years ago

    Thank you i will try that. I used to be a subscriber but am now free to play and did not know how to contact them at all.

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