Re: Account Recovery E-Mail

Hello, Slinglocker here.  As you can see, I've managed to log in to my Origin account using the e-mail address and information on file.  I am currently unable to change the e-mail address or add a secondary e-mail address without a verification code.  Aside from this forum, is there any other way to contact EA support directly to update this information?

*EDIT* I was able to update the e-mail on file to an accessible e-mail address.  I will keep you updated on my progress.

*EDIT 2* - I was able to get in contact with an EA representative via web ticket and am currently awaiting their review and e-mail response.

*FINAL EDIT* - I've been restored!  Thank you to everyone who helped with their comments and suggestions.  I'm beyond elated to be back in business!  See you all in game!

@Keypawn 

Fantastic news! Thanks for letting us know, and I hope you'll have a lot of fun with your old characters! 

I have the exact same issue, hopefully I can get the exact same outcome.

I tried SWTOR CS but they just told me that without access to the email they couldn't do anything.

So I'm currently waiting on EA, to see if they can change the email associated with the account.

Dear sir, my sincerely thanks to you.

I've assumed control of my origin account but am still unable to access the game.

The email isn't updating on the swtor end, and swtor CS insist there is absolutely nothing they can do if I cannot access the old gmail account that is no longer possible to access.