Forum Discussion

Re: Black Eyes

@Mistermovieman

I think this is either a hardware issue as technically the video card doesn't meet the minimum requirements for the game as it only has 112mb of dedicated memory when the game wants 256mb.

or this could be a driver issue.

When the black eyes occur, is there any change if you press CTRL U wait a second then press CTRL U again (turns UI off and back on)

Just to confirm there was no change with setting compat to XP SP 3 ?

No change with Textures to medium ?

25 Replies

  • Mistermovieman's avatar
    Mistermovieman
    Rising Adventurer
    10 years ago

    I looked up the system requirements on the website. It said that an Intel 4100 Integrated Graphics or better would work, and I have a 4600.

    I don't think it's a driver issue. I've got the most up-to-date driver for my pc. It's the one you recommended to me.

    I tried the trick. Didn't work.

    No change with XP SP 3.

    Texture anistropy, you mean.? There is no medium texture quality setting. No change with that either.

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Mistermovieman

    Same place it mentions the 4100 it has this 

    Note: PCs using a built-in graphical chipset are recommended to have 2GB of RAM.
    Star Wars: The Old Republic requires a video card that has a minimum of 256MB of on-board RAM as well as support for Shader 3.0 or better.

    Your card has 112mb dedicated memory , whilst the game may play with the shared ram it may not be trouble free, changing compat to XP SP3 alters how VRAM is treated so usually its a good workaround. (usually the textures will drop between high and low continually and XP SP3 compat should fix this)

    Display Memory: 6222 MB

    Dedicated Memory: 112 MB

    Shared Memory: 6110 MB

    Personally I would lower the shared video memory to a max of 4GB in the BIOS to free up a bit more dedicated Ram for the system.

  • Mistermovieman's avatar
    Mistermovieman
    Rising Adventurer
    10 years ago

    How do you access the BIOS in Windows 10? I can' seem to find it online.

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Mistermovieman

    From the manual here (page100)

    To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.

  • Mistermovieman's avatar
    Mistermovieman
    Rising Adventurer
    10 years ago

    It tried it with both shutting down and restarting my computer, and it didn't do a thing.

  • BorgOvermind's avatar
    BorgOvermind
    10 years ago

    Intel is not a GFx card, it's a CPU-based GFx emulator.

    That being said, the solution is to try more compatible drivers. Try older versions and keep one where the problem does not occur.

    A big problem for many is that various issued are present in various games and people end up with switching around a few driver versions when wanting to play different games.

    One more thing that you could try is to delete the game cache also (/swtor/diskcachearena), that should clear-up any problems that may occur from texture caching.

  • Mistermovieman's avatar
    Mistermovieman
    Rising Adventurer
    10 years ago

    You probably didn't see my old thread, but the reason I got a new Driver was because Swtor and other games were having issues. Rolling back will certainly not help.

    I'm not sure what you mean about Intel not being a graphics card, and also, could you please explain what you mean by "texture caching."

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Mistermovieman

    The game has a several cache files , one is permanent and 2 others are transient, the permanent one is called Diskcachearena and is about 1GB in size.

    Sometimes this cache can glitch in rare instances but your symptoms dont suggest a cache issue.

    You can safely delete this file anytime with the game closed , and a fresh one will be created on the next launch 

    it is found at the default location

    C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor

    Dont delete the swtor folder just the file called diskcachearena

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Mistermovieman

    As to the intel cards , these are integrated video built into the CPU 

    Nice article here 

    To give you an idea of performance differences against the Nvidia and AMD cards , see here

  • Mistermovieman's avatar
    Mistermovieman
    Rising Adventurer
    10 years ago

    No luck. Maybe a screenshot would help? But how do I post one on this website?

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    10 years ago
    Generally hit print screen button on your computer. Next go to your My Documents or just Documents, look or the Swtor folder and your screenshot will be there.

    Open it in paint, crop out everything but the face, neck and a little bit of the background.

    You can then save the file and upload it here as an attachment. If you use like imgur or photo bucket to upload the image you can link it in your response.
  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Mistermovieman

    There is the insert image in the post itself (see image), to make a snapshot , Win 10 has snipping tool,  press windows key and type snipping and can use the snipping tool.

  • Mistermovieman's avatar
    Mistermovieman
    Rising Adventurer
    10 years ago

    i haven't been able to respond, real life and all, but when I went into the game, started a conversation, and hit print screen nothing happened. I must have been doing something wrong, but I don't know what.

  • Anonymous's avatar
    Anonymous
    10 years ago

    It's not going to scream out at you that anything happened. Go to your start menu, and open up File Explorer. Open up Documents in File Explorer, look for a folder that says Star Wars the Old Republic. Open that. Open the screenshots folder in that folder. Look for the image you just took. If they are hard to see, click on View in the taskbar (will say File, Home, Share, View, Manage, above the portion where the folders show up. Set to Extra large tiles.Your image should be there.

    Also, if you open up Paint right after taking a screenshot, you should be able to click in the white area, and hit ctrl+v and it will paste your screenshot into Paint for you, so you can then edit it.

  • Mistermovieman's avatar
    Mistermovieman
    Rising Adventurer
    10 years ago

    I have two folders "Instal STAR WARS The Old Republic" and "Uninstal STAR WARS The Old Republic." They are just text with no screenshots.

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Mistermovieman

    I wouldnt be worrying about a screenshot , things like black eyes and the previous history in this thread points to gfx corruption and in this case likely driver related

    sometimes lowering the texture gfx can help with this, lower all ingame settings to low and turn off bloom etc and see if it still occurs , from there can start adjusting one setting up at a time.

  • Mistermovieman's avatar
    Mistermovieman
    Rising Adventurer
    10 years ago

    I turned the shaders to low, and it actually worked. If the problem is graphics corruption, what can I do to make the settings work better?

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Mistermovieman

    It is a driver issue that Intel need to address

    from their Beta driver look at the known corruption issues 

    Spoiler

    KNOWN ISSUES

     Game may exit if quality settings are set to high on Hitman Absolution on 4th/5th Gen Intel Core Processors

     Two active taskbars may appear when DisplayPort monitor attached to the system is unplugged while in extended desktop display configuration

     Graphics corruption may be observed in Battlefield 4*, Battlefield Hardline*, GRID Autosport*, Metal Gear Solid V*, EVE Online*, Angry Birds*, Total War Shogun 2*, Bioshock 2*, Just Cause*, Just Cause 3*, The Witness*, Dragons Dogma Dark Arisen*, Tron Evolution*, Warframe*, Oil Rush*, Toukiden Kiwami*, F1 2015*, Doom 3*, Doom 4*, Might and Magic Heroes VII*, Worms Revolution*, Reign of Kings*, The Witcher 3*, Catzilla*, Blackguards Cemetery*, Civilization V*, Rise of the Tomb Raider*, Mortal Kombat X*, Monster Hunter Online*, Mirror’s Edge Catalyst*, Star Wars The Force Unleashed 2*, Fallout 4*, XCOM 2*, FIFA 16*, Act of Aggression*, World of Tanks*, Ark Survival Evolved*, Netflix* with Edge* browser, 3DMark11*, Kishonti* benchmark

     Crash or hang in Grand Theft Auto V*, Jedi Academy*, FIFA 16*, Mortal Kombat X*, Call of Duty: Black Ops III*, Dying Light*, Diner Dash Hometown Hero*, Dark Souls 3*, Batman Arkham Knight*, Vendetta Curse of Raven’s Cry*, Jedi Academy*, Warhammer*, Kishonti CompuBench* benchmark

     Game may return to desktop during gameplay on Fallout 4*, Lego Jurassic World*, The Witcher 3*, H1Z1: Just Survive*

     Lighting may turn off and on frequently and randomly in Final Fantasy XIII*

     Display flickering may be observed while adjusting brightness on the main menu of the Rage* game

     Blank screen may occur in Angry Birds* when going from window to Full screen

     Blood is blue instead of red in Far Cry Primal*

     Assassins Creed Syndicate* may stop responding

     Game gets dimmed on Lego Star Wars 3: The Clone Wars*

     Blue screen or error message may occur in DayZ* game

     Screen may not rotate in full screen mode and other miscellaneous issues with screen rotation

     Flickering may be seen on GFXBench 4.0*

     Jerky video playback when external display is plugged or unplugged

     Unable to play back Amazon Prime video after resume from S3 or S4

  • Mistermovieman's avatar
    Mistermovieman
    Rising Adventurer
    10 years ago

    Well, I guess I have to deal with it until they come out with a new one. Oh well, thanks for ALL the help you've given me.

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