Forum Discussion

EA_Chimere's avatar
EA_Chimere
Icon for EA Staff rankEA Staff
8 years ago

Re: Purchased content not accessible.

Hi @dinza88 ,

A SWTOR account is never deleted unless the account owner requests it, and this has to be done by deleting the EA account it is associated with (there is always one, as a SWTOR account cannot exist on its own). If you never deleted that EA account then your old SWTOR account is still around and SWTOR CS should be able to find it for you.

As for transferring items from one account to another this isn't something that can be done, but you can probably retrieve access to the account anyway if it wasn't deleted. You would need to give a call to SWTOR CS though.

4 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    I'm very sure it got deleted. When I noticed my origin account got hacked in my panic i started changing passwords and e-mails trying to prevent it getting truly stolen i managed to create another Origin account without realising. My SWTOR account had a different e-mail then my main Origin account. So when the dust cleared and I've gotten the issue resolved, I had 2 Origin accounts. Realising what happened i asked someone on the EA Chat support or what it's called, to delete the new game-less account. Didn't realise deleting this Origin account ment deleting the SWTOR account with it. Don't know if you get what I'm trying to say 🤭. Seems like a waste to lose both the progress in game and the money I spent..

  • Anonymous's avatar
    Anonymous
    8 years ago

    By the way guys, thanks for all your answers and help...You guys are the real MVP's :eahigh_file:

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @dinza88

    Deletion of the SWTOR account/content should have been specifically called out when you were going through the process with EA Help.

    Do you remember your main SWTOR account's Display Name, and your other EA account's Origin ID?

  • Anonymous's avatar
    Anonymous
    8 years ago
    I remember the SWTOR screen name, a character name even. I have the name written down on the emails I've sent to support. The Origin name should be somewhere too, just need to find.

About STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.19,123 PostsLatest Activity: 3 days ago