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Belgorad's avatar
Belgorad
Hero (Retired)
7 years ago

Re: The official website login is not responding

@Aidurkor 

Are you getting any specific error message when you go to login?

6 Replies

  • Visit the official website, enter the account password, click login Without any prompting.
    Log in game tips, you will receive an e-mail, but no mail

  • Thanks a lot for contacting Star Wars?: The Old Republic? Customer Service as you are unable to login to your account.

    My name is Shobhit and it was good to talk to you today, I’ve included a recap of our conversation below for your records.

    On call I shared that there is a sanction on your account. I would request you to please write an email to [edit: email address removed] and also contact EA support to get your EA account secured.

    [edit: email address removed] This email can't be sent. Is it correct?
    I contacted [edit: email address removed] and I am waiting for their reply.

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    7 years ago

    @Aidurkor 

    What is the first part of the email.  The system automatically removes the email address.  What email did they advise to send to?  Provide the info before the @

  • @别尔哥拉德
    [edit: email address removed] This email can't be sent. Is it correct?
    I contacted [edit: email address removed] and I am waiting for their reply.
  • @别尔哥拉德
    swtoraccountdisputes @swtor.com This email can't be sent. Is it correct?
    I contacted swtoraccountdisputes @bioware.com and I am waiting for their reply.
  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    7 years ago

    @Aidurkor 

    The correct email address is SWTORAccountDisputes@bioware.com which is the second email address you provided.

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