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Belgorad's avatar
Belgorad
Hero (Retired)
7 years ago

Re: Unable to login

@IchabodCrane8

On the security key app, try to resync it per the steps here under the section: "What can I do if my Security Key is not working properly?"

If that doesn't work verify you have not changed your paaspass either on swtor.com or your Origin / EA account recently.  Theyay be linked and if so changing the password for one will change it for both.

1 Reply

  • Anonymous's avatar
    Anonymous
    7 years ago

    OK, thanks!

    My security key app looks different: There isn't "sync now" button in the settings.

    The solution was the second option. I was forced to change the password on Origin and with that password I can login.

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