Re: Very disappointed with EA

Es el mismo, al momento de poner eliminar codigo de seguridad no me llega el código de one time password a mi correo por más que lo intente y revise la bandeja principal o el de spam. Mi nombre o Nick es Republicaxdd, espero puedan ayudarme ya que mi cuenta igual tenía ya muchas cosas logradas además de haber comprado la subscripción muchas veces.

It's the same, when I put delete security code, I don't get the one time password code in my email no matter how much I try and check the main or spam inbox. My name or Nick is Republicaxdd, I hope you can help me since my account still had many things accomplished in addition to having purchased the subscription many times.

@OnlyJoshe 

Please post in english here as this is the English board, your posts can be removed if not in english here 

If you are not receiving the OTP emails then you need to call swtor support when the lines are open and change the email on the account to one that can receive them, they can also remove the security key for you 

EA support cant help with swtor account issues, only swtor support can, and to change the email address you need to call unfortunately

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

I am from Chile and I can't call support because it would be too expensive, otherwise I would have done it much earlier. I was hoping for a solution but I see that I won't get it, it's a pity that I want to play again and I can't because of problems with the system updates or whatever. Thank you very much for your little help and I agree with the sentiment of the friend who commented first.

@OnlyJoshe 

only remaining option would be to create a new account i'm afraid

I would lose everything I achieved, the coins and the benefits I got by paying the subscription which is not the idea. I was hoping that I could find a solution here but apparently not, thank you very much.