Redeem code error SWTOR
I was given a code by a friend of mine to redeem as a gift but for some strange reason after numerous attempts at redeeming the code I just get an error message saying "Message Not Found" What do I d...
Forum Discussion
You can try sending an email to support@swtor.com with the scan of the card, may take a while to get a response with the ticket backlog i'm afraid
If your in a position too give CS (link to numbers) a call they can advise if the issue is at their end or if the card needs to go back to the retailer.
EA_Kat
EA Staff
EA Staff@Haruune I would recommend the way @proxos666 just proposed.
With the mail you can add the picture of the code you got as well and they can have a look and see why you are unable to redeem it.
~Kat
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