Steam subscription not workung
Hi! I have subbed on 2 july through steam and i still havent received my subscriber status ingane. Send a mail last saturday but no response yet name: davevoogd
Forum Discussion
To fix the account for future purchases, You need to reset the password on the linked EA account that account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
when i checked was still no email will check on options , let me know when the above is done
The above is done, also i checked mail and i send to the right email and with my swtor e-mail account so its weird that there still is no new mail
screenshot below of the send emails
Ok go to help.ea.com and login on the top right of that page using the EA account you just reset the password for , so not the SounddShift account
once logged in go to https://help.ea.com/en/my-cases/ you will find case# 115819194
upload the screenshots to that case and let me know when done
Done 🙂
Replied with the one account my swtor accohnt is connected to, thats why another user
@f089603dc228971dd4267fb96a399942 @SounddShift
You should be good now , gametime has been added , if you have a subscription in steam , be sure to cancel it in the steam account , it can be repurchased on steam when the current gametime ends
