Forum Discussion

ArchonInvidia's avatar
7 years ago

Subscribtion blocks?

Is Subscribtions blocked by country now?!

I live in Denmark, and when I try to subscribe I get the infamous "We're sorry, but we can't perform transactions to this credit card. Please load a different one."

Okay, fair enough, I call support and I'm told some reagions no longer accept debit, only credit.

My friend with a creditcard offers to pay for the first month while I wait for mine from the bank; "We're sorry, but we can't perform transactions to this credit card. Please load a different one."

His Creditcard isn't even danish, but my account is.

Have they blocked out Denmark from subscribing?

4 Replies

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    7 years ago

    @ArchonInvidia 

    I'm not aware of any blocks.  May be an issue in the billing system more then anything.  You may need to call Customer Service to verify.

  • @ArchonInvidia 

    You will find the credit card needs to match the country associated with the account and be in that location.

    If i leave Australia and even try to use my Australian credit card with swtor it fails being outside the country of origin, it works again when I return to Australia.

  • I was afraid I'd need to call them, always racks uo hell of a phone bill but it must be done, it seems. Either way I'll have to wait for my creditcard to arrive first, incase they weren't lying when they said "Some regions don't allow Debit", that's what I was told when I first called them.

  • proxos666's avatar
    proxos666
    Hero+
    7 years ago

    @ArchonInvidia 

    Prescribed payment methods are at this link  what may not work for the 30 day + recurring subscriptions may still work for the 60 day non recurring subscription

About STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.19,123 PostsLatest Activity: 2 days ago