This post is for subscription issues , where the website says your subscribed but in-game doesn't
Please provide your swtor username when posting.
This thread is now closed please post in https://answers.ea.com/t5/Technical-Issues/Subscription-Issues-2021-not-steam-purchases-bought-from-swtor/m-p/9913377
Hey there! I'm afraid all you can do is wait. The current response times are averaging 10 days per this post so a support representative will get around to responding again when they are able. I hope your issue gets resolved soon!
paid for 2 months of gametime and got charged. also tried using a 90 day game time card from amazon but got an error. then right after i tried again and it said the code has been used.
FiveDUB is my account name
or [edit: email address removed]
sorry meant to say i never got the sub from either ingame or on the site
Same Issue. Can't even redeem code. No reply
Star Wars The Old Republic User Name is daleerwin
Purchased a non-renewable 60 day subscription to Star Wars The Old Republic. It did not register for over 24 hours in bank account. It still has yet to update on SWTOR.com or in the game itself. How can this be fixed? Or must I e-mail EA in hopes of a resolution and loss of paid time?
Hello! Been trying to subscribe for awhile on SWTOR. I have Reset my Password on both my EA account and for SWTOR..
Account name:
Ferniratross
I believe my problem is that the email that was tied to the account is no longer active, and thus there is no linked EA Account.
My legacy and higher end characters are on this account and I don't want to lose it.
I changed my EA password and tried using 5 diffrent browsers(Chome, Internet Explorer, Edge, Opera, Firefox) but it won't let me subscribe.
ID: btuhan
It has been going on for weeks according to threads I have read. You would think that they would fix something quicker since it is costing them money.
Username: Guass
I am getting the issue that when I go to purchase a subscription on the SWTOR website it tells me:
SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our Twitter account for details!
When I go to look at my Payment History I get the following message:
The EA Billing and Management services cannot be accessed at this time. Please try again later.
I've tried all the steps that the SWTOR Twitter has said to do and followed the advice that Swtorista's Youtube tutorial has suggested to do to fix it (twice now), but none of it has worked at this point. No other website browser works, password resets do nothing and I've even cleared my browser's cache, but none of it has worked.
