You need to reset the password on the linked EA account that account has the persona mistkiller3 (not desawninfive) that EA account uses a gmail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Hi, My SWTOR account name is Kdek .
I've reset the password to the EA account with the same email address as my SWTOR account and still get the:
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved."
when trying to purchase a subscription. This also seems to be the issue behind why my steam subscription purchase isn't showing on my account. Not sure how to proceed from here since support from the email tells me to just reset password.
email per the sticky for the steam purchase https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
I've done that but they insist there's still an issue with with accounts not linking and I have to reset even though I already have
