Hello, my SWOTR username is IgorLS. I bought a 60-day subscription on Swotor on December 20, 2020, and to this day, January 4, 2021, my account hasn’t changed from preferred to subscribed.
I am from brazil, so I decided to use a Brazilian only payment method called Boleto because my credit card wasn’t working on the website for some reason. It usually takes 3 to 4 days for the payment via boleto to be recognized.
After a quick look into the website, I found this (image attached to the mesage) on my payment history. I don’t know if this means that the payment was received or just that transaction was started.
You need to reset the password on the linked EA account that account has a generated persona (not TheMachine797) that EA account uses a hotmail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
let me know when that account has had a password reset as support will need to manually add the game time to the swtor account
I just reset the password
You should be good, the game time should be added now.
