Forum Discussion
Username: TreBollari
Been subscribed for years, took a break summer of last year, but did not unsubscribe. Weeks ago, I logged back in and it said I was "Preferred", I went back to the website and re-subbed, thinking I wasn't subscribed anymore as it said I wasn't everywhere I looked. Turns out I was still subscribed but it wasn't updating in-game. I reactivated some characters and reset my password (as was recommended) and figured it would update within a day or so.
Today I logged in and it still says I'm preferred (even though my account on the website says I have an abundance of subscription days remaining) and have to pay again for all of the QOL subscriber unlocks. Don't know what else to try / do.
Your account should be good now ,support have also added 30 days back as well.