Support said the sub is active now , so that is good to hear
You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
also email the steam purchase in per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...
check they have your email when you call to fix the account
I have to called them up? I have no idea how since im from Thailand.
I sent an email to @ swtor support is that not enough?
oh god, why is this a problem.
There is an issue on the account that caused the steam time not to apply to the account , you need to call to resolve that issue
maybe try using skype or similar to call , you still need to provide the screenshots so they can add the gametime once the account is fixed
I'm having the same issue too.
My game tag is AssassinLVL
