Forum Discussion
Are you logging into swtor.com or your origin account to renew or purchase a subscription? Normally it should be done via swtor.com directly. If you are using swtor.com then is there a specific error message you are receiving?
I'm logging into swtor.com to purchase. The error message was something like; "An error occurred while taking payment, please try again"
- Belgorad9 years agoHero (Retired)
Unfortunately for that error it can be several things, payment issue, account, card, bank, etc. In order to get specific details on to the issue you would need to call Customer Service. Once they verify your account they will be able to provide more details. You can use the below information to contact customer service:
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]