email the screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
account has been flagged to be checked for an issue
PS
(this is my main EA account, the one I play SWTOR on is via stevendeclerck)
I was able to subscribe again to SWTOR, I had to cancel my subscription via Steam (and lost one month that I paid for since I can't get a refund, it's not available for the subscription) and I was able to re-subscribe via the SWTOR-website.
I do wonder what went wrong since I paid via Steam (as I've done for months) and all of the sudden thing's didn't go as planned. Let's hope I have more luck keeping this subscription active directly via SWTOR.
@BriganteDante @StevenDeClerck
if you email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
support can add the gametime purchased from steam to your swtor account
Ok, thank you, I will take a look.
I do hope it does not conflict with the subscription I activated via the Star Wars The Old Republic after my subscription via Steam wasn't working anymore.
no conflict at all the gametime will be additional to the days from the swtor purchase
Ok, thank you. I have made the ticket and e-mailed to the suggested e-mail-address.
Many thanks in advance.
I will await the answer.
Best Regards,
Steven
I am glad to say the issue has been resolved. Many thanks for your help!
