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Spartan8108's avatar
Spartan8108
9 months ago
Solved

Swtor subscription shows as inactive after purchase

Bought 60 days of SWTOR subscription time and got an email saying my subscription was changed but it still shows as "Inactive" and and in game I am still preferred status. Need help please Swtor Nam...
  • proxos666's avatar
    proxos666
    9 months ago

    @Spartan8108 

    I will check with swtor support, response will be in about 6 hrs when they are online for the day

Spartan8108's avatar
Spartan8108
9 months ago

It currently says open

proxos666's avatar
proxos666
Hero+
9 months ago

@Spartan8108 

You need to wait for that purchase to change to either closed or failed, it may fail given the time it has taken 

If it does close let me know if the subscription doesn't apply and i can followup further on your behalf with swtor support

  • Spartan8108's avatar
    Spartan8108
    9 months ago

    Thank you for your help! I am letting you know that it now says "Closed" but my account subscription status still shows as inactive, and still preferred status in game

    • proxos666's avatar
      proxos666
      Hero+
      9 months ago

      @Spartan8108 

      I will check with swtor support, response will be in about 6 hrs when they are online for the day

      • cameronmiles100's avatar
        cameronmiles100
        9 months ago

        Any update to this? I'm having the same issue. Its been 8 Days now

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