I will check with swtor support, response will be in about 6 hrs when they are online for the day
Can you help me as well my steam and swtor are linked and I purchased cartel coins and 1 month of subscription. The subscription is active when I check Steam. When I go in-game the subscription is not active. Also when I check payment history on swtor website it tells me to contact support.
username: thearthon
you will need to email screenshots into support per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
It will be Monday before i can check with swtor support here , but have put it on the list to check your account for issues
you can try putting the swtor email use this link and reset the password, as the linked ea account should use the email address used to create the swtor account
The phone lines are open on saturday if you want to call them during the hours open to fix the account issue, this will be needed before they can add the gametime to your swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
