Forum Discussion

4 years ago

"There is an issue with your Electronic Arts account" cant redeem code

Hello, Trying to redeem a code on my SWTOR account page but I get the "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved" error. SWTOR User name ...

AvengerRanger

Seasoned Veteran

4 years ago

@patou316 I would suggest contact with EA HELP: https://help.ea.com/en/help/faq/contact-ea-help/

proxos666
Hero+
4 years ago
@patou316

Your account has been sent to studio for fixing, they should email when it is fixed

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
- patou316
  4 years ago
  Thank you ! I'll try going thru steam to get a subscription.
  - proxos666
    Hero+
    4 years ago
    @patou316
    
    What code are you trying to redeem ? if you email that code to support@swtor.com they can add it manually