Hey there @proxos666 ,
So from now ticket on for 4 days.its friday and i assume that financial dpt not working in weekends.
Any information ? Any progress ?
Cus really, ok its blocked, but i paid for the subscription, and money were taken from my cc.
Unblocking didnt seems that problem....
Thanks in advance for any reply.
all i know it is still with the relevant team , all your transaction attempts failed so any money if held by the card as pending will be released usually 5 - 7 days
I am having the same issue, subscribed through steam but says im preferred.
SWTOR Name: Nitrostolics
On the swtor.com side it says theres a problem with EA account and I cant subscribe.
I talked to support via phone, sent in screenshots and will be waiting to see what happens.
Emailing them screenshots fixed it, was advised not to renew through steam but directly from website in the future. Not sure why steam option is available if this issue persists
you can renew on steam after this gametime ends if you like
steam purchases fail for 2 reasons usually
1. accounts are not linked prior to purchase
2. swtor or the linked ea account is disabled for purchasing or banned
Hi Im having the same problem here sadly ☹️ tried to reset the password and everything but still wont allow me to sub.
Account name is : Dragonslairr
@fd61526829e19329b9f5ff327c9f854e
you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
Hey there @proxos666 .
Any good news regarding my ticket ?
Or at least how long to wait ? ( sarcasm: seems that i am 9999 in que to answer tho)....
Ty in advance.
Ah ok i have found the issue see https://www.ea.com/news/update-on-electronic-arts-titles-in-russia-and-belarus
Your best bet is to purchase a code , or link your swtor account to steam see https://help.ea.com/en-au/help/star-wars/star-wars-the-old-republic/swtor-on-steam
basiclly install via steam and log in and play a character via steam and log out fully that will ensure the accounts are linked prior to purchase
