To fix the account You need to reset the password on the linked EA account that account uses a qq.com email , same as swtor
use the following link (insert the qq.com swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
As to login service on the launcher check your antivirus and firewall arent blocking
Support cannot see an email from you yet with the required screenshots for the steam purchase
@proxos666 hello, i have same issue. Bought Subscr via Steam but on SWTOR site it gives me error that there is issue with my EA account, on both accounts I use same email address...
Swtor account / displayname ?
using the same emails does not create a linkage
be sure to email uncropped screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Exaltiuss is SWTOR account name
is flagged to check the account for issues , response will be in about 12 hrs when support are online for the day
The phonelines are open for another 20 minutes if you want to call and check the account
you will need to call swtor support when the lines are open, no other way unfortunately, should be a quick easy fix though
