Forum Discussion

CaptainFox60's avatar
1 year ago
Solved

There is an issue with your Electronic Arts account

I am having this issue whenever i try to purchase anything on SWTOR

There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance.

Any help would be appreciated

username is snipingfox

  • Hey there @CaptainFox60 

    Really sorry to hear you're having this issue.


    Sadly as this is an account issue we can't help directly with it here on the forum for a number of reasons including account security and so for that you need to get in touch with SWTOR support direclty and they'll be able to look into this for you.

    Get in touch with SWTOR support, they should be able to look into this with you and figure out what needs to be done to get you back up and running and into the game.

    Let us know how it goes and if theres anything else we can help you with.

1 Reply

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey there @CaptainFox60 

    Really sorry to hear you're having this issue.


    Sadly as this is an account issue we can't help directly with it here on the forum for a number of reasons including account security and so for that you need to get in touch with SWTOR support direclty and they'll be able to look into this for you.

    Get in touch with SWTOR support, they should be able to look into this with you and figure out what needs to be done to get you back up and running and into the game.

    Let us know how it goes and if theres anything else we can help you with.

Featured Places

Node avatar for STAR WARS™: The Old Republic™

STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.Latest Activity: 1 hour ago
19,246 Posts