Unable to retrieve server list
so since April 17 when i put the game onto my computer i have had nothing but issues when i try to log in, i get to the server screen and nothing, just a black screen with a blank server list box tha...
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Having the same problem here, but my issue started at may 3rd after the update of patch 4.4
I tried the same as you reinstalling, re-updating it's f***ing ridiculous, then I start to search for aswers
and I find this, you could try too: (I hope that works for you)
- ensure that you have added swtor.exe and launcher.exe to the safe list/exceptions list of your antivirus/firewall/security software. If you have done this before, you can remove them and add the exceptions again.
-after the launch shows the option for play, before you run the game see if the option of repair is available and try to repair corruption files or maybe something that it's missing. (didnt happen with me, but every attempt count)
-you can try a cleam boot (https://support.microsoft.com/en-us/kb/331796)
Well thats a few options I find in my search for now, I'm trying everything right now just yet.
If I find something more I will reply this post.
well, I hope that help
I will leave here the link of all the sources I could find in my research: (take a look 🙂
-http://www.swtor.com/community/showthread.php?t=583752
-http://www.swtor.com/community/showthread.php?t=834893
-http://www.swtor.com/community/showthread.php?t=564252
-http://www.swtor.com/community/showthread.php?t=560874
-http://www.swtor.com/community/showthread.php?t=215372
none of that works
Lets try this once more
WIth the game running , use speccy (Link) and save the info as a txt , and provide me a link to it in a PM , do not post it on here, worst case ask to email it to me.
If your issue started immediately after a patch then exceptions are the first thing to look at
what antivirus and firewall do you use ? remove exceptions for both launcher.exe and swtor.exe and re-add them
ESET - disable protocol filtering
Kaperskey - disable scan secure connection
Nortons (Firewall) Set exceptions to specifically "Allow" as "Auto" can auto block
it takes several attempts to log n and get to my character screen but sometimes i spend hours trying
Ok so you are having issues with both the launcher as well as the game
Login = Launcher.exe and Server List = Swtor.exe
Remind me again what Antivirus and firewall you are using
When there is logon issues with the launcher what is the latest launcher log (found in a log folder in the game folder) displaying ?
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