Unable to retrieve server list
so since April 17 when i put the game onto my computer i have had nothing but issues when i try to log in, i get to the server screen and nothing, just a black screen with a blank server list box tha...
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it takes several attempts to log n and get to my character screen but sometimes i spend hours trying
Ok so you are having issues with both the launcher as well as the game
Login = Launcher.exe and Server List = Swtor.exe
Remind me again what Antivirus and firewall you are using
When there is logon issues with the launcher what is the latest launcher log (found in a log folder in the game folder) displaying ?
Disable any extensions in chrome as a test as well, the launcher itself uses the chromium framework (Link)
Well, I dont use any antivirus software like Norton, Eset or else. Just the firewall and antivirus (microsoft security essentials) standard program of win7
other program I use is the antispyware but it's not like a firewall or antivirus, it's just help me remove malwares when it's needed, I dont think the program prevents my swtor to work normally.
And I tried to remove and re-add firewall exception for both launcher and Swtor.exe
but yet I'm still unable to retrieve a server list :/
lately I was reading some opinions in the forum and I tried to add in my firewall exceptions rules the specific port numbers for swtor. http://help.ea.com/en/article/swtor-ports/
I dont knew if I create a new problem but since I did that, I getting troubleshouting in my launcher (haha) always get the message "This application has encountered an unspecified error. Please try this patch again."Ensure the exceptions are ticked for both public and private networks for launcher.exe and swtor.exe
I would remove any port rules, usually causes more trouble if not correct
as to unspecified error , see if the below has any affect on it.
With the launcher closed , try right mouse clicking on the taskbar and start task manager , end all bitraider processes.
Then right mouse click on the game shortcut, select open file location, delete the bitraider folder and start the launcher.
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