Unable to retrieve server list
so since April 17 when i put the game onto my computer i have had nothing but issues when i try to log in, i get to the server screen and nothing, just a black screen with a blank server list box tha...
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Well, I dont use any antivirus software like Norton, Eset or else. Just the firewall and antivirus (microsoft security essentials) standard program of win7
other program I use is the antispyware but it's not like a firewall or antivirus, it's just help me remove malwares when it's needed, I dont think the program prevents my swtor to work normally.
And I tried to remove and re-add firewall exception for both launcher and Swtor.exe
but yet I'm still unable to retrieve a server list :/
lately I was reading some opinions in the forum and I tried to add in my firewall exceptions rules the specific port numbers for swtor. http://help.ea.com/en/article/swtor-ports/
I dont knew if I create a new problem but since I did that, I getting troubleshouting in my launcher (haha) always get the message "This application has encountered an unspecified error. Please try this patch again."
Ensure the exceptions are ticked for both public and private networks for launcher.exe and swtor.exe
I would remove any port rules, usually causes more trouble if not correct
as to unspecified error , see if the below has any affect on it.
With the launcher closed , try right mouse clicking on the taskbar and start task manager , end all bitraider processes.
Then right mouse click on the game shortcut, select open file location, delete the bitraider folder and start the launcher.
@proxos666
haha, nice done!
as you said, I removed the TCP port I've configured before (I was planning to remove that S**t after seem that not gonna resolve the server retrieve, haha)
and deleted the bitraider folder, the launcher verified the missing files and run normally resolving the troubleshouting, thanks
But yet I dont discover the server list problem
of course I checked again and ensure the exceptions are ticked for both public and private networks for launcher and swtor.exe
but yet nothing is working to fix the retrieving.why is it you guys dont actually read the part where i said i did all the trouble shooting steps you are saying to try
Is there any change using a VPN like www.hotspotshield.com , use this as a test , can remove if no change it is just to try and confirm this isn't a routing issue.
ok, I installed the HSS program and when I start the launcher it's appeared a new update, strange, but maybe is some missing files, I hope that work.
well, I want to know if there is some way to block the advertising windows which opens sometime after I activaded the HSS. It is a bit annoyingSo the server list appears ok when using the VPN ?
hotspotshield is ad supported as the free version, paid version doesn't have this
The free version is Ideal to test with, you are not meant to use the VPN in the long term but you can try using something like Adblock Plus possibly to block the ads.
The only way to confirm 100% this is a routing issue as indicated by the VPN making things work is to connect that PC to another ISP and see if all is good without the VPN.
Essentially somewhere between your ISP and the Server side is a broken internet path, normally these self resolve anywhere between minutes and weeks.
@proxos666
unfortunately no, after the game update finished, I launched the game, but the server list didn't fix even with the HSS activated, but thanks.
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