Since my second image was unacceptable, I'm reuploading it with my info left out.
I find if you change the email address used on the account tends to be a quick solution for most
once validated change back to the original email if desired
hope it helps
Edit - if your unable to change the email then phoning will be the quickest solution
There is a way to phone using skype for free will need to look it up
Here's the link for contacting them, including the info on doing so via Skype, http://www.swtor.com/support/helpcenter/5200#contact-form .
And here is the relevant text
"Please be aware that you can also use VoIP services (like Skype, Viber, Google Voice etc.) to call our Customer Service team, no matter what country you are calling from. International calls made using VoIP are generally substantially less expensive than calls made from a mobile phone or landline.
For telephone support in English, simply open the VoIP program of your choice, set your country to the UK and dial 0203 014 1826 to speak to a Customer Service Agent.
For French telephone support with VoIP services, set your location to France and dial 04 81 68 10 51, and for German phone support through VoIP set your location to Germany and dial (0221) 82829212. "
