Anonymous
8 years agoUnited Forces Pack Not Received
I purchased the united forces pack deal that comes with subscription and a bunch of other stuff, my bank account was charged but i did not receive the pack. not sure what happened pls help.
@EA_Kipling will be back on Monday, I gather he has pointed you to https://help.ea.com/en/contact-us/ in regards to another account that needs to be fixed.
You are best talking via live chat if possible to a EA Advisor in regards to getting that sorted.
If your swtor account is tied another EA account you are best just getting that account back up to speed so you can get the subscription issue sorted on the swtor account.
and how am I supposed to do that??? I'm not a subscriber. if only EA created a support email like the other games instead of having to call a paid number, it helped. not everyone has the money to spend to call these numbers. I know that you are helping me to solve this problem and I am very grateful for your service but EA has to improve on these little things already what they did with the battlefront ...
For the EA account , Depending on location it may offer live chat try this Link see what contact options it provides.
For the Swtor account , See the post here that US number set as a contact in skype (must be a contact) should make it free or like super cheap.
Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc.
it finally closed but i didnt receive anything???
@drakem15 Sorry to hear you still didn't receive anything. Can you call in so we can investigate further?
i cant call in i do not currently have a phone and i dont wanna pay for it. Is there any other way someone can help me?
@drakem15 Looks like it's all synced up now, sorry for the delay! Can you restart your game to make sure the changes are applied?