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Bulldoghk's avatar
Bulldoghk
3 years ago
Solved

Whenever I fast travel or load into a zone/quest loading screen gets stuck

Hi, I do not know if I am phrasing this correctly or not but whenever fast travel or use an elevator to load into an area/quest whatnot I get a splash/loading screen and it will not go away. This ha...
  • proxos666's avatar
    proxos666
    3 years ago

    @Bulldoghk 

    confirm the system power mode is not set to power save ? when playing swtor it should be set to maximum performance

    only mention as it is possible to get that screen you see when the system has lowered power to video card etc

    as to the 2nd issue , around the 15minute mark of being logged out the server side instance is reset

    ensure the antivirus etc has exceptions for the game , it could be locking the cache file which can cause hangs on game exit

    you can try to reset the cache file and see if it helps with the log out issue to do that go to 

    your drive :\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor  in that location you find a large file called diskcachearena  

    delete that file then start the launcher and log in as normal

proxos666's avatar
proxos666
Hero+
3 years ago

@Bulldoghk 

confirm the system power mode is not set to power save ? when playing swtor it should be set to maximum performance

only mention as it is possible to get that screen you see when the system has lowered power to video card etc

as to the 2nd issue , around the 15minute mark of being logged out the server side instance is reset

ensure the antivirus etc has exceptions for the game , it could be locking the cache file which can cause hangs on game exit

you can try to reset the cache file and see if it helps with the log out issue to do that go to 

your drive :\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor  in that location you find a large file called diskcachearena  

delete that file then start the launcher and log in as normal

Bulldoghk's avatar
Bulldoghk
3 years ago

Thanks for the help. Everything on your list was already set or done correctly so I removed the cache file and so far that seems to have done the trick. I have fast traveled a couple of times now and I have had no issues at all. Again thank you

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