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ConWarlock's avatar
ConWarlock
Seasoned Traveler
13 hours ago

Game still crashes after update

I'm still experiencing crashes during loading screens. Always when I try to load a save that would bring me into the den, and sometimes after missions. Error code each time is EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000000000

Attached is the SaveGames.zip from C:\Users\[me]\AppData\Local\SWZeroCompany\Saved\Crashes\UECC-Windows-F67C0D4E4EB55C23B22485A359531D39_0000

2 Replies

  • ConWarlock's avatar
    ConWarlock
    Seasoned Traveler
    13 hours ago

    Game didn't crash upon replaying the mission (fortunately had an autosave from the last combat round). No idea what determines if a crash occurs post mission.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    ConWarlock​ 

    Click into the game on EA app, then click Manage, Repair. Let that process finish then reboot and retry playing. If you continue to see an issue, please generate a Dxdiag report and post that here. We may be able to suggest some troubleshooting steps. Thank you. EA_Barry.

    DXDIAG