Communication commitment
Am I the only one loving the new flow of communucation coming from CG? Especially our new community manager going out of their way to make sure we are we feel as if our input is valued and appreciated...
Forum Discussion
"Kyno;c-1568597" wrote:"QJinX;c-1568563" wrote:"Kyno;c-1568548" wrote:
They are communicating better, and as they stated it's not going to happen over night.
They will not be able to discuss every topic right off the bat and the new CM is only on the job for 3 weeks now (maybe 4).
They extend an opportunity for direct and structured feedback about the Sith raid, but that's not good enough? May I ask why?
They explained why they were going to delay the rewards rework.
They almost never tease marquee events other than a few days of maybe a kit release, they didnt this time, why is that an issue? When does knowing a kit and seeing game changers videos change anything about the game? Also a key not here would be that in the "improved communication" post you are referencing and trying to say they are lying about, it doesnt mention "teasers", but that's a side note.
They have also put out 2 road ahead posts in a shorter time frame than ever before.
There has been more communication than in the past on many levels, but because they didnt comment on the specific things you want, they are failing?
Hundreds upon hundreds of posts regarding sith and ships with near zero engagement. CG already knew darn well what the complaints were with STR. The post, given their complete ignoring of it, was nothing more than trying pacify the player base. I think we both know that. People still missing TB rewards with zero forum help. The community manager cant be bothered to respond in his own introduction topic beyong the first day. Or perhaps the kitten chat update with no response. You have some serious rose colored glasses my friend.
Edit.
I might add the STR topic had a clear timeframe set for a response. That timeframe has come and hhone more than twice over. Again, if you cant even come close to meeting your commitments, dont make them. Its the most basic ecpectation of any job. You need to be at work this Tuesday, but dont show up until next Tuesday, how is that going to work out gor you. No other job would allow this level of incompetance.
Not at all, but if you are going to list things there are items you missed, because they didnt support your point.
We have seen more communication.
The dev team asking for a single location to collect specific data points that help them examine the situation is different than them searching through multiple posts to try and collect the "exact data" they are looking for.
Why is it a forums administrators job to tailor data for devs in a singular place. Do you guys not have a development model? It's called business intelligence. You can easily with technology dashboard user complaints in a easy to read format like say power bi for example and you can meet and discuss with developers why is this information trying to be consolidated on a public forum... Seems like an absolute waste of time and resources.
