Forum Discussion
8 years ago
"CG_Carrie;c-1355487" wrote:"jejuzang;c-1355399" wrote:
@CG_Kozispoon finding your post on Answers HQ was easy enough but can we get a direct link to that site from the game??? Like we have to the forums? Its alot to have to go to the forums, then go to the bugs section, then go to the link. This would introduce people to this site too and help funnel thier questions through there.
We are definitely looking to improve the flow of the new bug process. This is a change for us as well, and we agree we want to make it easy for people to find Answers HQ. That being said, I hope you saw the post with the work-around and that you got it to work. https://answers.ea.com/t5/Bug-Reports/Your-device-isn-t-compatible-with-this-version/m-p/6452192#M5257
That workaround should work for any apps when that issue occurs.
Won’t even allow me to submit a ticket in Answers HQ and I read others have the same issue, tried for hours and came back to my ticket for days. That was two weeks ago. I say we submit here as an alternative.
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