Items in shipments
Wow, so I have been dealing with the support system... I had bought a few items for crystals in the support system over a week or so, or at least from whenever they made that change. Most Items I got,...
Forum Discussion
"Egor;369369" wrote:
I spoke to the supervisor and he told me nothing can be done, he also must be the president of EA cause he has no boss... no one above him at all lol
amazing how that works :)
They outsource most of their customer service to a third party overseas contractor. If you get such a person they will refuse to help and never allow you to talk to their supervisor. I was even threatened with action against my account for continue to push the issue.
It is the most atrocious display of customer service I've ever encountered. It's not a CG issue, it's an EA one.
My suggestion is to continue to complain until you get an actual EA employee, based out of the US, to help you. They are mostly personable and competent.
