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5 years ago
I have the same issue. I haven't been in my account for nearly 24hrs now. I'm out several hundred crystals, gear, rewards from raids and energy refreshes. I've heard of using a second device to get in, but I don't have a second device to use nor is that a "fix". At this point, players not able to get into their accounts should be compensated for all missed rewards, crystals, etc...
I've talked to EA support and was told just to wait 24hrs. There was nothing wrong with my account and no reason I shouldn't be able to access the account. I was told there is a communication issue with their servers. EA case: 62358884
I've talked to EA support and was told just to wait 24hrs. There was nothing wrong with my account and no reason I shouldn't be able to access the account. I was told there is a communication issue with their servers. EA case: 62358884
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