Community ManagerHi all,
We’re sorry that it’s not clear how the UI scales at different resolutions. Here's a bit of an explanation for this- The ‘native’ resolution that the game knows about is 800x600 pixels, so when working with different monitor sizes the game will attempt to scale the UI in multiples of 600 to make sure it looks as clear as possible.
On some resolutions this can make a scaling decision that is smaller than you might be expecting. You can get a larger UI by selecting a resolution that offers a multiple of 600 (i.e. 600, 1200, 1800, 2400).
Each resolution size offered in the game tells you the aspect ration that will be used, and the resolution offered will determine the addressable size of the game canvas. Note that the game canvas will use the aspect ratio of the selected resolution, and will use Windows to scale the canvas to the size of the window (if in Windowed mode) or to full screen (if in full screen mode).
I'm sorry, but we shouldn't have to be computer experts to play a game that we paid for (in my case, for the second time, since I have bought all the Sims 2 games when they were lauched in the past)!
Plus, the game was running fine before the update, so it's ruined because EA messed it up after re-selling it to all of us.
We're not asking for any miracles - just that EA reverts the update and let us play as we were doing.
I'm not buying one single game from EA again until this is fixed.
