Still Crashing to desktop despite patch on 2/6

Rakeeya  Your dxdiag shows a few video driver timeouts, so please do a clean uninstall and reinstall of the driver, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

zettaira  Are you getting BlueScreens, or shutdowns of the computer, when you're playing Sims 1?  The BSODs are definitely happening; the question is whether they're related to the game.

ajufaifa  Is the problem the EA App or Sims 1?  Either way, please describe exactly what's happening.

TaylorSchipman  Please update the driver for your graphics chip.  You can get the newest driver here:

https://www.intel.com/content/www/us/en/products/sku/80815/intel-core-i54590-processor-6m-cache-up-to-3-70-ghz/downloads.html

Run the installer as an admin: right-click the download and select "Run as administrator."  Restart afterwards and before trying to play.  If you still get the Vulkan error, please post in the current master thread:

Sims 1 Legacy Still not opening despite 2/6 update | EA Forums - 11872708

and provide the info requested in the accepted solution on page one.

I get no error message. No blue screens. The game freezes, and then crashes to desktop. It acts as if I have alt+F4 it.

puzzlezaddictNo, I'm not going to do a clean install of my driver. My driver is fine. It has served me well. I've got 200 games on Steam and 199 of them work. Let's have a guess which one doesn't, shall we?

As I've said, someone else pointed out their game crashes if they have vox enabled. It's upvoted 4 times so we're clearly not the only ones with the issue. My game does not crash if I don't have vox enabled, I've played for hours yesterday without a single crash.

And what I linked is not even the only mention of it. It's mentioned once again on your own forums, on Steam community by Gizin, BardCirice, Et Bilu (Portugese) and Pepo informing others what's worked for him with 4 people responding, clearly having the same issue and fix work for them.

I'd rather you acknowledge the issue.

zettaira  Please go here:

C:\Users\your username\Saved Games\Electronic Arts

and move the "The Sims 25" folder to the desktop.  This will reset all your in-game progress but hopefully remove some data that is making the game crash too.

Rakeeya  Do you know what a LiveKernelEvent 141 is?  Your dxdiag lists four, and even one would be sufficient reason to DDU the driver.  If you want to use the same version of the driver, go right ahead, but this error means the current one needs to come put.

I've looked at over a hundred dxdiags since this game was released, and only a handful of them had this particular error.  That includes all the dxdiags posted by people with in-game crashes—most of them have Sims.exe AppHangB1 errors or AppCrash errors with a generic access violation.  And even the others who've disabled VOX and stopped the crashing don't typically have a single LKE 141 error.

If you're satisfied with the results you're getting after disabling VOX, go right ahead and keep using that workaround.  And I can't tell you that these errors are even happening during Sims 1.  But they ARE happening, and they shouldn't be, ever, which means that something is wrong in the driver pipeline.

puzzlezaddict  I am aware, but there are 0 critical events on my PC in the past 7 days, I'd assume that's where LiveKernelEvent 141 would go.

There are no system hangs, no BSODs and no crashes outside of Sims 1 Legacy crashing.

And I can't tell you that these errors are even happening during Sims 1

I can tell you the only LiveKernelEvent I could find (in Reliability monitor) did happen during The Sims 1.

But they ARE happening

They're not, but if I notice them actively happening, I'll make sure to DDU my GPU driver.

And even the others who've disabled VOX and stopped the crashing don't typically have a single LKE 141 error.

I guess we can rule that out then as a cause.

EDIT: Upon further inspection, all of these WER refer to the same crash that's happened on 2/1 which is when my Sims crashed due to a burglar, I assume. Though it may not be, as Reliability monitor lists it at having happened at 2/1 at 11:29 AM, and I made a post in a burglar thread on 2/1 at 10:58 AM. I don't remember crashing due to any other cause on the first day I played and their issue sure does sound like it made their graphics driver crash and recover though.

It was a temporary fix. I was able to play a new sim for about 4 hours before its constantly crashing after less than 10 seconds.

zettaira  Can you tell what's happening when you load the game?  I'm wondering if you accidentally saved during an event that causes crashing and that you can't avoid because it's either already happening or just about to when you reload the game.

Unfortunately, the game doesn't save backup copies of saves, so once the save is corrupted, that's it unless you made your own backup.  But if you can figure out what's triggering the crashes, that might help you or other users who might get stuck in the same context.

Ea APP and the same problem. After few minutes game crashes and I return to the desktop.

Both times where it has happened, I was at my sims home, and my sim was just doing her normal stuff. First time I ever crashed, my sim was making dinner. And then this next time after doing your suggestion, my sim was reading a book to get more mechanical knowledge. Both scenarios, my sim's job was a doctor. But I tried the moving folder again, and did a different job, just incase doctor is bugged. And picked to be a superstar. Same issue. After a few hours, just doing normal things in the world, this third time, my sim was walking to the bathroom and then it crashed. 

When I load into the game, its all perfectly normal. Once the crashes start, it'll let me get in-game to my sim. Then after about 10 seconds the game freezes, and then drops to desktop. No error message, no bluescreens. Just drops as if I alt+F4. 

I'm having the same issue, on EA app and Sims 1 will not launch. It looks like it's going to, but the screen disappears after a split second and just goes back to EA app. I've tried troubleshooting with previous suggestions