2 years ago
EA App changed my Sims 2 Ultimate Collection to Sims 2 Double Deluxe
Can anyone tell me if Double Deluxe is the same as Sims 2 Ultimate? AFIAK it's not. I asked if this was the same game I had in Origin. I also asked why 25-30 pages of sims 3 store purchases were shown as "placeholder" with no purchase info. This was my response:
Thank you for contacting EA help. My name is Gaurav and I would assist you with your issue today.
I hope you are doing well.
As I can see that your issue is related to a query related to Sims 2. Since this game has been discontinued long time back, we have no idea as what will you get in Double Deluxe edition.
It was nice assisting you.
If you have any further questions regarding this or any other issues, please do not hesitate to let us know.
Thank you again for contacting EA help. Be safe, stay healthy and take care of yourself!
I am aware Sims 2 is not supported, but this was a purchase question. I own all Sims 2 expansion and stuff packs which is why I was offered the Ultimate collection to begin with. I suppose they don't consider it a "purchase," but it was offered via EA. They shouldn't just yank it because they no longer support their game.
Thank you for contacting EA help. My name is Gaurav and I would assist you with your issue today.
I hope you are doing well.
As I can see that your issue is related to a query related to Sims 2. Since this game has been discontinued long time back, we have no idea as what will you get in Double Deluxe edition.
It was nice assisting you.
If you have any further questions regarding this or any other issues, please do not hesitate to let us know.
Thank you again for contacting EA help. Be safe, stay healthy and take care of yourself!
I am aware Sims 2 is not supported, but this was a purchase question. I own all Sims 2 expansion and stuff packs which is why I was offered the Ultimate collection to begin with. I suppose they don't consider it a "purchase," but it was offered via EA. They shouldn't just yank it because they no longer support their game.