Can anyone tell me if Double Deluxe is the same as Sims 2 Ultimate? AFIAK it's not. I asked if this was the same game I had in Origin. I also asked why 25-30 pages of sims 3 store purchases were shown as "placeholder" with no purchase info. This was my response:Thank you for contacting EA help. My name is Gaurav and I would assist you with your issue today.I hope you are doing well.As I can see that your issue is related to a query related to Sims 2. Since this game has been discontinued long time back, we have no idea as what will you get in Double Deluxe edition.It was nice assisting you.If you have any further questions regarding this or any other issues, please do not hesitate to let us know.Thank you again for contacting EA help. Be safe, stay healthy and take care of yourself!I am aware Sims 2 is not supported, but this was a purchase question. I own all Sims 2 expansion and stuff packs which is why I was offered the Ultimate collection to begin with. I suppose they don't consider it a "purchase," but it was offered via EA. They shouldn't just yank it because they no longer support their game.

Sims 2 Double delux is the same as the Ultimate collection.

The Sims 2 Ultimate Collection comes with The Sims 2 Holiday Stuff pack which wasn't with the double deluxe and the Best of Sims 2 collections.The Sims 2 Ultimate Collection includes The Sims 2 Holiday! Stuff Pack. Even though it is not treated as a real Stuff Pack since it’s installer was treated like a patch + it’s icon was never included in The Sims 2 Launcher, they still decided to add it to this Collection.

Ultimate Collection and Double Deluxe are obviously not the same, as we know. I think the OP is asking if UC on EA App is indeed UC because it has the cover of DD.I don't know if attempting to download that thing results in installing UC or DD. My EA App recognizes my UC with that wrong DD cover, but with the correct product key (the key I used for UC).Try and download the game. I guess it should create a folder in the name of UC, instead of DD.

Hi :)Did you check the game files to see if they were all there? Does TS2UC show on the App? Origin had a Fix option, does the app? Sorry, I can't help. I'm not going to install the app.I also remember EA guaranteeing us that if we registered our TS2 games to Origin, they would keep them for us and we could ALWAYs play them. I knew they lied. I kept my disks and registered them. I wish I had the screen shot from back them but that was several computers ago.

I think it's just the thumbnail that's wrong/incorrect. I got a new PC earlier this year and only just got around to installing TS2 UC a couple of weeks ago. I went to install it with EA App and while the thumbnail said Double Deluxe, it went to install as the UC, so I think it will be fine. But I ended up installing it through Origin because I'm a creature of habit. But I did see it was going to install as UC when I clicked on it in EA App.

EA App changed my Sims 2 Ultimate Collection to Sims 2 Double Deluxe

Johnnydeppgirl
Seasoned Newcomer
3 years ago
Sims 2 Double delux is the same as the Ultimate collection.
lisasc360
Hero
3 years ago

The Sims 2 Ultimate Collection comes with The Sims 2 Holiday Stuff pack which wasn't with the double deluxe and the Best of Sims 2 collections.

The Sims 2 Ultimate Collection includes The Sims 2 Holiday! Stuff Pack. Even though it is not treated as a real Stuff Pack since it’s installer was treated like a patch + it’s icon was never included in The Sims 2 Launcher, they still decided to add it to this Collection.
CrystalCover
New Spectator
3 years ago
Ultimate Collection and Double Deluxe are obviously not the same, as we know. I think the OP is asking if UC on EA App is indeed UC because it has the cover of DD.

I don't know if attempting to download that thing results in installing UC or DD. My EA App recognizes my UC with that wrong DD cover, but with the correct product key (the key I used for UC).

Try and download the game. I guess it should create a folder in the name of UC, instead of DD.
Rflong7
Seasoned Vanguard
3 years ago
Hi :)
Did you check the game files to see if they were all there?
Does TS2UC show on the App?
Origin had a Fix option, does the app?
Sorry, I can't help. I'm not going to install the app.

I also remember EA guaranteeing us that if we registered our TS2 games to Origin, they would keep them for us and we could ALWAYs play them. I knew they lied. I kept my disks and registered them. I wish I had the screen shot from back them but that was several computers ago.
Kittybass
New Spectator
3 years ago
I think it's just the thumbnail that's wrong/incorrect. I got a new PC earlier this year and only just got around to installing TS2 UC a couple of weeks ago. I went to install it with EA App and while the thumbnail said Double Deluxe, it went to install as the UC, so I think it will be fine. But I ended up installing it through Origin because I'm a creature of habit. But I did see it was going to install as UC when I clicked on it in EA App.
GypsyRozLyn
Seasoned Newcomer
2 years ago

@pookysimslover Yes, Sims 2 is a mess in the EA app, it shows Double Deluxe and then when try to download, it gives you a zip file that is actually trying to install the Store Edition, but it just errors out. I was really annoyed because I still play Sims 2 a lot, but oddly, I found that I can still play it just fine if I use the desktop shortcut to start it.
LonaBoom
New Rookie
2 years ago
"AprilDawn;c-18211276" wrote:

@pookysimslover Yes, Sims 2 is a mess in the EA app, it shows Double Deluxe and then when try to download, it gives you a zip file that is actually trying to install the Store Edition, but it just errors out. I was really annoyed because I still play Sims 2 a lot, but oddly, I found that I can still play it just fine if I use the desktop shortcut to start it.

I get the same error, it's trying to install the sims 2 store edition and not the game. I'm still using origin to play my sims 2 game and not EA App.

They need to fix the EA App, it's trying to install the EA store edition and not the game, the only thing I get information about the zip file which turn out to be the store for the sims 2 game and not the game.
lisasc360
Hero
2 years ago
@EA_cade mentioned last month that they are looking into why TS2 is showing up as DD instead of UC as well as looking into why some of us can't download it properly onto our computers as it comes up as a zip file.

https://forums.thesims.com/en_US/discussion/1005204/ea-app-required-now/p5
"EA_Cade;c-18211028" wrote:
No worries at all.

We are also currently looking for EA app error reports ID's for the issues players were seeing with Sims 2 Ultimate Collection showing as Double Deluxe or as a ZIP file instead of the normal game install.

Additionally, we are also seeking report ID's for players having issues with the Sims 3 store content not installing.

If you can provide these ID's (or any other issues) please report them on Answers HQ here so that hopefully we can get these errors corrected before migrations are resumed in the future.
GreenRocket
New Spectator
3 years ago
No, it's not the same.

When I look online, all I see is that Double Deluxe contains only Sims 2 base game, nightlife, and the Celebration stuff Pack. This sounds pretty bad that there was a change like that.

I love having the Sims 2 Ultimate Collection, and I haven't switched to the EA App yet. @songsmith2003 Can you try reinstalling Origin? Or is that no longer an option?

That sounds especially odd with the Sims 3 store purchases, too. I'm not looking forward to the day when Origin doesn't run any more, if those kinds of changes are going to happen without warning or explanation.
GreenRocket
New Spectator
3 years ago
Ah okay, good to know, thank you @Eca. That makes me feel a little better about eventually switching over to EA App.