Forum Discussion
8 years ago
I just called them 2 days ago and got it no problem. I think she noticed that I and the sims 4 on my origin account and just gave me the game. I have heard of others having to have proof of ownership of a sims 2 game, but my guess is that's only if you don't have another sims game in origin. Look on you tube for how to get the sims 2 ultimate and it will show you how to get to the right page on ea help. I went to the wrong place the first time I asked. (You need to go to the help page for the sims 2, not origin).
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