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Re: The Sims 2 failing to open in the new EA APP ( DirectX 9.0C error )

@blooberryxkrpie Thanks for the screenshot. The settings look good.

Since you mentioned manual Graphics Rules editing, please save these tweaks in GRM once again to make sure the game uses the exact settings listed here. I don't know what you might have edited manually, but even a single typo in the Graphics Rules file will break it and trigger the DirectX 9 error. GRM will override that with settings from your screenshot.

As for Windowed mode, which is one of the possible fixes for the error, you will have to add the -w command into the EA App; for whatever reason, the app ignores any commands added to game shortcuts.
To do this, go to your game library in EA App, click on three dots on The Sims 2 game tile -> View Properties, and add -w to Advanced Launch Options, then save.

After this, try launching your game.

Finally, since your PC has both NVIDIA and Intel Graphics, it would be a good idea to check which one the game runs on. The Sims 2 sometimes has a tendency to prefer Intel Graphics unless you intervene. Once your game is able to launch, go to Documents\EA Games\The Sims 2 Ultimate Collection\Logs and look for the file named something like this: [DESKTOP/LAPTOP name]-config-log.txt. Open it in Notepad and check if NVIDIA is listed under Graphics Device Info

4 Replies

  • @mate54 Okay, good news!
    Simply typing -w in EA App's launching options itself seemed to literally fix it. Hadn't tried it before (did it in the actual shortcut before) so I'm glad this was such a miniature thing to make it work.

    Thank you so much! Hopefully others in the future will get their needed help from this too.
  • @mate54 Although yes, I ran into the graphics problem. I checked the old logs and my game before I reinstalled it was running on Nvidia but this newer version is preferring Intel indeed. Any way I can overwrite this without causing any potential trouble?
  • mate54's avatar
    mate54
    Hero+
    3 years ago
    @blooberryxkrpie Press the Windows key + I to open Settings, then go to System > Display > Graphics settings. You should be able to add a desktop app to the list; browse for Sims2EP9.exe, add it, then change its setting to run on the High Performance graphics.
  • Omg, thank you so much! This worked for me. I was already getting annoyed with the new transfer from Origin.

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