Refund

i try this for Sims1 not work for me, but sims 2 just crash 1 one time yesterday when travel to the gym, i restart the game and strat with broke family and its go perfectly but i want refund still, its nonsense that u paid money for something that u dont know if they even try fix this mess.. very dissapointed, so i will wait to next week and then when we will know more maybe buy it again whe they fix it .. they have for solve refund 48 hours .. I think they should address this immediately because many people are requesting refunds and complaining that the game is not working. In the end, this could even go to court for scamming users out of their money.