I'm very sorry to say, we cannot help with code or account related issues over the forums. We don't have the ability to grant a new code or the game. The best I can advise is to try contacting an advisor again.
Community ManagerHello. I removed the images showing your code as well as the screenshot of your account. Please do not post private information on public forums.
As far as this issue goes, please open a case with an advisor by following the instructions here. We cannot help with code related issues over the EA Forums. Thanks!
Hi EA_Aljo
Sorry about the attachments. My bad. I'm not very good at all this :( .
I have gone to the live chat with advisors 3 times now and they're not very helpful. I asked for a contact email to officially escalate the complaint but they refused to give it to me. You seem a lot more helpful and friendly! Wondering if you might have that on hand?
Community ManagerI'm very sorry to say, we cannot help with code or account related issues over the forums. We don't have the ability to grant a new code or the game. The best I can advise is to try contacting an advisor again.
