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BrennStar11's avatar
BrennStar11
Seasoned Newcomer
5 months ago

The Sims 2 Legacy Collection crashes after starting up (no error message)

I just bought the Sims 2 Legacy Collection, but I have not been able to play it since it crashes every time I start it up without showing an error message afterwards. The screen just turns black and ...
BrennStar11's avatar
BrennStar11
Seasoned Newcomer
5 months ago

Hey there, at first the -w solution worked as it let me get past the loading screen to start the game. Trying to launch it again though, it went back to shutting down with no error message. I deleted the folder and tried to run it again, but same issue. I am attaching the DxDiag file now. Thank you for your help!

mate54's avatar
mate54
Hero+
5 months ago

BrennStar11 Could you also provide your DESKTOP/LAPTOP-config-log.txt from Documents\EA Games\The Sims 2 Legacy? I forgot to ask for that when I requested a DxDiag.

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