The Sims 2 Ultimate won't launch on EA App

@KatrianaND , have you uninstalled and reinstalled the game? Sometimes when the game data transfers from Origin to the App, not all the game files are properly transferred.

Unintalled, reinstalled, getting the same error.

Hi, I was forced to go from Origin (no problems launching) to EA. I played my Sims 2 about a week ago. Now I

Keep gettting EA launch will not load at all. I paid a lot of money for these

games and want to play them. This seems the only way to get help with this

forum. Whatever happened to sending a ticket and getting a response? 

@dierkingl & @KatrianaND , have you moved the Sims 2 folder (Documents > EA Games > Sims 2 or Sims 2 Ultimate Collection) to your Desktop and then tried to uninstall and reinstall the game? Also try clearing the local thumb cache in the EA App before reinstalling the game. These tricks have help some games reinstall properly.

@KatrianaND , here is a link to the instructions

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/#ea-app

@KatrianaND remember to clear the caches with in the Sims 2 folder as well every time before you play. This will help to prevent the game from becoming corrupt. These are the Accessory.cache and localthumb.cache (I think that's the name of the second one. I always forget it).

I have been trying to launch the sim 2 ultimate collection  for several days  now. So I installed CEP and it worked like a charm.