8/31/21 - Launcher, Sims Site Issues. [Resolved]

Edit: Unfortunately didn't fix it for long and it's back, on top of that I can no longer log in either.

Hey all, been trying to login to the Store today and it's not been working. The site 'loads' but will then never load. Opening a new link just goes to a blank page. I can still visit the actual pages though, just not login. Is this the case for anyone else?

Hey y'all,

I've noticed for the last few days that once I open the game, it no longer even attempts to connect to my account. Then, when I try to log in, it tells me "email or password is invalid." I've changed my password, even, and that doesn't help either. Have I missed something? Or is this a sign that 3 is about to become history?

Getting the same problem myself, the Sims 3 Store and Exchange are also down for logging in.

This is very weird. Is the sun setting on our game?

I noticed it too...I wish that someone would answer our questions! I don't want the Sims 3 Store to close. I still purchase from there. I gave up on TS4 a long time ago! I do play TS3 on a regular basis! I want to continue purchasing for a while!

Hey all,

These issues are under investigation now. I'll update the thread here when I get more information to share.

Thank you EA_Cade!!! :)

Thanks Cade!

Thanks so much Cade!