Forum Discussion

4 years ago

8/31/21 - Launcher, Sims Site Issues. [Resolved]

Hey all, getting a bug where the launcher welcome screen is blue and blank. The rest of the tabs work and I can open the game but at the main menu I get hit with an infinite loading screen as it fails...

EA_Cade

The Sims Team

4 years ago

"DJSparkles;c-17968294" wrote:
@EA_Cade still unable to log in from either launcher or game. Keeps telling me "email or password invalid" and I've changed password, still doesn't work.

Gotcha, can you try/have you tried these steps already?