Buying a gaming laptop ?

Hi everyone, sorry again. In the end I bought the laptop with the Nvidia GeForce GTX 1650 video card, but as soon as I installed the base game and started the game, on the home screen (the one where you can choose the cities to start the game or families, to understand each other) a message appeared to me: “Your video card was not found in our database. Your graphics settings have been set to the highest possible level, but you can reduce them if the game's performance is unsatisfactory. "
How can I make sure that my video card is recognized?