Forum Discussion
12 years ago
Hi,
When you performed a manual uninstall, did you also remove the leftover Windows registry entries referenced by the base game? Did you also delete the InstallShield subfolder referenced by the base game? For reference instructions on how to manually and completely uninstall the base game can be found in the following EA Support article:
How do I manually uninstall The Sims 3?
https://help.ea.com/article/manually-uninstalling-the-sims-3
Please note that you may require Administrative access to perform the manual deletion of game files or registries. If issues persist with manual deletion, it is advised that you boot Windows in Safe Mode before trying again.
When you performed a manual uninstall, did you also remove the leftover Windows registry entries referenced by the base game? Did you also delete the InstallShield subfolder referenced by the base game? For reference instructions on how to manually and completely uninstall the base game can be found in the following EA Support article:
How do I manually uninstall The Sims 3?
https://help.ea.com/article/manually-uninstalling-the-sims-3
Please note that you may require Administrative access to perform the manual deletion of game files or registries. If issues persist with manual deletion, it is advised that you boot Windows in Safe Mode before trying again.
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