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4utumn's avatar
8 years ago

Crashing on travel and/or exiting to main menu.

I'm having the strangest problem lately with my Sims 3. I'm running with all expansions except Into the Future and patched to 1.69.43 via Origin. Every time I want to travel on vacation the game will crash to desktop (no error) during the loading screen, this will also happen if I want to move to another neighborhood. What's even stranger is that if I press the exit to mainmenu button the game will instant crash to desktop.

I'm running without any mods, I've tried moving out my Sims 3 folder so the games creates another one but it still has the issue. I've tried repairing on Origin, still no luck. I've done everything short of uninstalling the whole thing and reinstalling.

Just to add, this is happening on two separate PC's also.

13 Replies

  • "puzzlezaddict;c-17439010" wrote:
    @mattdude411 It usually doesn't help, but try repairing the game in Origin, if you do use Origin to play. Open your game library, right-click on the Sims 4 icon, and select Repair.

    If that doesn't do anything, please run a dxdiag, post it on some filesharing site like pastebin.com (the free version is fine), and link it here.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/


    This worked! I can now travel again to University and exit to main menu. Thanks guys for all of your help.
  • EA_Joz's avatar
    EA_Joz
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago
    Hello everyone, please remember that necroposting is against the rules. I've gone ahead and closed the thread.

    Please review our Posting Rules & Guidelines here:

    https://forums.thesims.com/en_US/categories/forum-rules

    ~EA_Joz

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